Billing & Coding Answers

We charge a simple, flat fee of 5% of actual collections. This means no monthly setup fees, no software subscription costs, and no hidden license expenses. If you do not collect payments, you do not pay us. This aligns our incentives directly with your cash flow goals.

Yes. All our billing platforms, data networks, virtual assistant pipelines, and communications are completely secure and comply with national HIPAA patient data guidelines.

Our onboarding timeline is typically 7 to 10 business days. We connect securely with your EHR, verify provider credentialing status, and establish clearinghouse systems without interrupting your operations.

Our certified coders and billers are highly experienced in major EHR and EMR systems including Epic, Athenahealth, eClinicalWorks, NextGen, Kareo, DrChrono, and AdvancedMD.

Our clearinghouse scrubbing systems detect demographic and code errors instantly. We correct and resubmit rejected claims within 24 hours of receiving clearinghouse alerts.

Yes. Our credentialing team negotiates commercial payor fee schedule agreements to ensure you receive optimal reimbursement rates for your services.

We maintain a first-pass claim rate of 98%, which far exceeds the industry average of 85%. This prevents claim delays and secures rapid cash flow for your clinic.

We send clear, easy-to-read patient statements, answer patient billing questions, and establish custom installment plans to secure payments professionally.

Yes. We deliver transparent monthly reports detailing total insurance submissions, received payments, rejected claims, overturned denials, and outstanding AR aging balances.

We are headquartered in Tucson, Arizona, and provide RCM and billing services to healthcare practices nationwide.